Engy Samir

1. Session time: When making a reservation online with Dr. Mona Reda or the medical staff, please consider the session time. If you are located outside Egypt, consider the time difference and make sure that the time zone on your device matches your current location.
2. Attending the session via Zoom: To make the most of your session, it is important to join the Zoom meeting before the scheduled session time and wait for the doctor to arrive.
3. Postponements: If you need to postpone your appointment, kindly notify us via email at Booking@withmonareda.com at least 48 hours in advance of the scheduled appointment.
4. Second appointment: Please note that the second appointment will be scheduled for one week after the initial session.
5. Failure to attend the session: If a session is booked and the patient fails to attend without providing prior notice via email within 48 hours before the session, the session fee will not be refunded.
It is important to note that the doctor will wait for the patient to enter the session for a maximum of 10 minutes.